Get to Know Mr. Rooter® Plumbing
Built on a Foundation of Trust, Service, and Quality
Since its founding in 1970, Mr. Rooter has stayed true to core values focused on delivering quality work at fair prices. Nearly 50 years later, the original Mr. Rooter still proudly serves homes and businesses around Oklahoma City as an independently owned and operated business with deep community ties.
Mr. Rooter has grown into a network of locally owned and operated plumbing companies that share a commitment to outstanding customer service and integrity. With hundreds of locations across the U.S. and Canada, each Mr. Rooter location is rooted in the communities they serve. These communities are our own, and we believe that when you genuinely care for your customers, exceptional service naturally follows.
At Mr. Rooter, we’re passionate about what we do and stand behind it. Plumbing isn’t just our job—it’s a philosophy we bring to every part of our lives. Plumbing may be what made us well-known, but our commitment goes far beyond that.
Our Commitment to Service
Our top priority is delivering the highest level of customer service.
We understand that plumbing emergencies are stressful enough without dealing with impersonal service. You’ll be greeted by a friendly voice, a courteous approach, and a seamless process. We make your emergency our priority, scheduling service promptly to address your issue.
Our plumbers share this commitment, treating your home with the utmost respect. They use protective mats, wear shoe covers, and provide a clear assessment of your plumbing issue along with an upfront, flat-rate price—ensuring no surprises as the job progresses.
Our Values Code
Mr. Rooter is proud to be part of the Neighborly™ family. Our actions are guided by our core values:
Respect
We treat others as we wish to be treated ourselves. We listen with genuine intent, understanding that each person’s words carry importance. We respond promptly, speak calmly and respectfully—avoiding profanity or sarcasm—and recognize everyone’s viewpoint as valid from their perspective.
Integrity
We make only the commitments we’re ready and able to keep. If an agreement needs adjustment, we communicate it as soon as possible to all involved. We seek solutions within the system and act responsibly, communicating openly and with purpose. We ask clarifying questions when needed and only speak about others in ways we’d address them directly.
Customer Focus
Our goal is to build loyalty, both internally and externally. We continually work to understand and respect our customers’ needs, making every effort to provide the best possible service.
Having Fun in the Process!
We look for ways to bring positivity and enjoyment to our work, spreading joy wherever possible.
We are dedicated to listening closely to each other and our customers, ensuring quick, open responses. These core values form the basis of our service, guiding our philosophy and daily practices at Mr. Rooter Plumbing.
Top Reasons to Choose Mr. Rooter Plumbing
- No Overtime Fees
- Transparent, Upfront Pricing
- Outstanding Customer Service
- Locally Owned and Operated
- Fully Licensed and Insured
- Guaranteed Workmanship and Parts
- Friendly, Uniformed Professionals
- Convenient Appointment Scheduling
- Flexible Service Options to Fit Your Needs
